Solved Enerpac Pool and Spa Repair Questions & Tips Page 2 (2024)

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I have a Raypack p-r406a-ep-c gas heater When I am heating my hot tub after about 10 minutes it trips the rollout sensor, but if I'm heating the pool it runs all day long with no issues. Help

possible water flow problem in spa mode

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10/21/2023 2:13:55 AM ••Answeredon Oct 21, 2023•41 views

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How to change the LED colour on The Orbis by Rotospa?

On the control unit select the 'up' arrow to cycle through the LED lighting options. Some units will only have one option (Blue) while other models will have a spectrum of colours to select from. Control unit diagram illustrated here https://www.hottubhiremerseyside.co.uk/faqs/Solved Enerpac Pool and Spa Repair Questions & Tips Page 2 (1)

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10/11/2023 2:18:48 PM ••Answeredon Oct 11, 2023•39 views

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Balboa hot tub controller keeps switching back to Ecn mode

It sounds like the power surge coming back on damaged the controller. Try disconnecting the mains supply overnight to fully dissipate all voltage in the electronics. It that doesn't work, this is the maker, reach out for support.

Wide Selection of Topside Panels

Balboa Water Group -https://www.balboawatergroup.com > Spa ProductsElectronic Controls · Slimline® Jet Collection · Bath Jets · Zen Look Collection ... Balboa the largest manufacturer of hot tub panels in the world. These panels .....

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9/26/2023 6:35:13 PM ••Answeredon Sep 26, 2023•73 views

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I have 2 hot wires and two additional going to an external box from my 2 speed pool pump. What switch do I need and how to connect.

2 'hot wires'? Don't mess with 220 volts and water that you are going to immerse yourself in. Call and electrician or the pool company and do it properly to current electrical code by a qualified professional.

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9/9/2023 5:35:19 AM ••Answeredon Sep 09, 2023•42 views

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HP/HP6 error on Rheem/Raypak 8350 heat pump

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8/20/2023 11:50:44 AM ••Answeredon Aug 20, 2023•72 views

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Where do I find tahitian hot tub owners manual

Try here;https://www.manualslib.com/products/Caldera-Tahitian-6976269.html

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8/15/2023 8:49:25 PM ••Answeredon Aug 15, 2023•30 views

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Are swimming pool tensile structures durable?

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8/2/2023 3:23:09 PM ••Answeredon Aug 02, 2023•30 views

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Why are my jets constantly going when I haven't turned them on?

no info generic answer when pump is on [to make temp ] the jets are also on

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7/21/2023 7:00:27 PM ••Answeredon Jul 21, 2023•49 views

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I got an older hot tub spa I do not know what brand it is.

Tony,Ck these sites on how to identify it...https://duckduckgo.com/?t=ffab&q=hot+tub+idendifierBest to you.

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7/16/2023 1:02:10 AM ••Answeredon Jul 16, 2023•43 views

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The controller for my Prowler 920 will NOT turn on. It flashes a few of the lights on and off but will not power up so I can run the Prowler to clean my pool

If the controller for your Prowler 920 robotic pool cleaner is not turning on or powering up properly, here are a few steps you can take to troubleshoot the issue:1. Check the Power Supply: Ensure that the power supply is properly connected to the controller and that it is receiving power. Verify that the power cord is securely plugged into a functioning power outlet. You can try plugging another device into the same outlet to confirm that it is working correctly.2. Inspect the Controller Display: Take a close look at the display on the controller. If any error codes or messages are displayed, consult the user manual or contact the manufacturer for further instructions on how to resolve the specific issue indicated.3. Reset the Controller: Try performing a reset on the controller. Look for a reset button or a combination of buttons to press and hold simultaneously for a few seconds. This action can often help resolve minor software glitches and restore the controller's functionality.4. Check for Loose Connections: Ensure that all cables and connections between the controller and the power supply or the Prowler unit are securely plugged in. Sometimes, a loose or faulty connection can prevent the controller from turning on.5. Replace Batteries: If your controller uses batteries, make sure they are not depleted. Try replacing the batteries with fresh ones and see if the controller powers up properly.6. Contact Manufacturer Support: If the above steps do not resolve the issue, it's recommended to reach out to the manufacturer's customer support. They can provide you with further assistance, troubleshooting steps, or advise on any potential repairs or replacements that may be needed.Remember to consult the user manual that came with your Prowler 920 for any specific troubleshooting steps or contact information for customer support.

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7/1/2023 10:39:10 PM ••Answeredon Jul 01, 2023•176 views

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I have a Morgan Spa What is a CP Er

circulation pump failure

Hot Tub Error Codes - Spa Topside Error Messages

Hot Tub Essentialshttps://www.hottubessentials.ca > hot-tub-error-codes1) Hot Tub Error Codes (Alphabetical) ; COOL, Spa water is more than 20° F cooler than the temperature set point ; CP-ER, Circ pump failure ; DR, dr, dy?

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6/30/2023 6:34:21 PM ••Answeredon Jun 30, 2023•85 views

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I have a Mastercraft jet pump Model #561471 complete pump rebuild kit needed. Where do I find one.

google Mastercraft jet pump Model #561471 partsIf it as described I would put new pump in. If you chose rebuild it A new is is $250 on eBay.

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6/26/2023 1:20:41 PM ••Answeredon Jun 26, 2023•97 views

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Our control panel indicator lights do not light up when pool comes on but may come on during the cycle. No consistency.

If the control panel indicator lights on your pool system do not consistently light up when the pool is turned on, it could indicate a potential issue with the control panel or the electrical connections. Here are some troubleshooting steps you can take:1. Check Power Supply: Ensure that the power supply to the control panel is stable and consistent. Make sure the power source is providing the correct voltage and that there are no loose or faulty connections.2. Inspect Wiring Connections: Verify that all wiring connections to the control panel are secure and properly connected. Loose or damaged wiring can cause intermittent issues with the indicator lights.3. Clean and Inspect Control Panel: Check the control panel for any signs of dirt, debris, or corrosion. Clean the control panel and its components using a soft cloth and a mild cleaning solution. Inspect for any visible damage or loose components.4. Test Indicator Lights: While the pool is running, observe the control panel and try to identify any patterns or triggers that may cause the indicator lights to come on. Gently tap on the control panel to see if it affects the lights. This could indicate a loose connection or a faulty component within the control panel.5. Consult a Professional: If the issue persists or you are unable to identify the cause of the inconsistent indicator lights, it is recommended to contact a professional pool technician or the manufacturer's customer support for further assistance. They will have the expertise to diagnose and resolve the specific issue with your pool control system.Remember, working with electrical components requires caution. If you are not experienced or comfortable working with electrical systems, it is best to seek professional help to avoid any potential safety hazards.

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6/19/2023 10:39:13 AM ••Answeredon Jun 19, 2023•60 views

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My digital pool heater is displaying sw open. the heater is not working. what does it mean. what do I do to fix it?

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6/18/2023 10:20:40 PM ••Answeredon Jun 18, 2023•166 views

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My Saltwater system report a code 93 and beeping 24 hours

See page 18 of the saltwater instruction guide ... 93 means it is on stand-by, power saving mode. Nothing is wrong, it's just waiting for the timer to tell it to turn back on automatically. If you want the system to be on right now, just turn the power switch off, wait a couple seconds and turn it back on.

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6/12/2023 4:52:43 PM ••Answeredon Jun 12, 2023•46 views

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The controller for my Prowler 920 will turn on. It flashes a few of the lights on and off but will not power up so I can run the Prowler to clean my pool.

Maybe a call to their coustomer support 888 #.Ck here.....https://images.inyopools.com/cloud/documents/dolphin-troubleshooting-guide.pdf

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5/22/2023 10:21:41 PM ••Answeredon May 22, 2023•369 views

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My Certikin Genie pool heater is showing error code HI indicating blocked condensate but there is no blockage, and sensor seems to be ok - tested with meter - is there anything else I can do?

If your Certikin Genie pool heater is displaying an error code "HI" indicating a blocked condensate, but you have checked for blockages and the sensor appears to be functioning correctly, there are a few additional troubleshooting steps you can try:

  1. Check the condensate drain line: Ensure that the condensate drain line is clear and not blocked. Sometimes debris or dirt can accumulate in the drain line, causing a blockage. Use a thin brush or pipe cleaner to clean out any potential obstructions.
  2. Inspect the condensate trap: The condensate trap is a component in the heater's condensate system that collects and removes condensation. Check the condensate trap for any blockages or debris. Remove any obstructions and clean the trap thoroughly.
  3. Verify the exhaust system: Make sure the exhaust system, including the vent pipe and termination point, is clear of any obstructions. Blockages in the exhaust system can cause condensate backup. Inspect the vent pipe for any signs of damage or clogs and address any issues found.
  4. Reset the system: Try resetting the pool heater to see if it resolves the error code. Consult the manufacturer's manual or instructions for the specific steps on how to reset the heater. This can sometimes clear temporary faults or errors.
  5. Contact technical support: If you have performed the above steps and the error code persists, it's recommended to contact Certikin's technical support or customer service for further assistance. They can provide specific troubleshooting guidance or recommend a qualified technician who can diagnose and fix the issue.

It's important to note that working with pool heaters involves dealing with potentially hazardous systems and components. If you are not experienced or comfortable with troubleshooting pool heaters, it's best to seek professional help from a certified technician or contact the manufacturer for support.

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5/14/2023 7:09:41 PM ••Answeredon May 14, 2023•59 views

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My Certikin Genie Boiler is showing error code HI indicating blocked condensate but there is no blockage, and the sensor seems to be working tested with meter is there anything else I can do?

Question edited to add full 'make model (what it is)'.Question moved from Washing Machines Category..Yes, the manual says blocked drain. Force a garden hose jet of water down it. It says to allow the control unit to auto reset, but try a forced reset.Page 29https://www.allswimltd.com/pdf/Genie-S-Operating-Installation-and-Servicing-Instructions.pdfhttps://www.google.com/search?q=certikin+genie+service+reset..

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5/14/2023 5:27:34 PM ••Answeredon May 14, 2023•116 views

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The power button blinking. And will not make salt into chlorine

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5/13/2023 2:48:24 PM ••Answeredon May 13, 2023•33 views

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I have HydroQuip CS6230 hot tub with Gecko topside, There is often a problem with blinking Topside like crazy and clicking red dot on circuit board.

if circulation pump is working check heater element if both ok possible bad board

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4/9/2023 4:15:15 AM ••Answeredon Apr 09, 2023•74 views

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