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Sign up for MyJH
e-Sign your tax return, track your refund, and manage your documents from the comfort of your home.
Log in
Why sign up?
MyJH benefits
The benefits of secure electronic document storage, expert chat support and ongoing account help are a game-changer when it’s time to file your taxes.
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Easy, secure access
Simple, secure way to manage all your tax documents from home.
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Dedicated client assistance
Live chat with our expert Client Care team to help with every step.
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Track your refund
No more guessing games. Know when your refund will arrive.
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e-Sign to save time
No need to return to a Jackson Hewitt with e-Sign enabled.
3 easy steps to MyJH Account success
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1
Sign up today
Create your MyJH Account to enjoy all the VIP benefits.
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2
Choose your Jackson Hewitt
Share your tax documents with a local Tax Pro near you.
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3
Verify it’s really you
Confirm your identity for your own security and enable e-Sign.
Create an account
My tax documents checklist
The tax documents you will need when you log into your MyJH Account to get started on your 2022 return(s)
Get my document checklist
The documents you’ll need
- Government issued photo ID (e.g., your driver's license)
- Copy of 2022 tax return
- Social Security card
- Any IRS or State Notices or Letters
Call 1-800-234-1040 or visit www.jacksonhewitt.com for more information.
Frequently asked questions
To create anaccount, you must add an email address and mobile phone number. Each email address can only be associated to one account. Your phone number should be specific to you or your household. You will also need to review our terms and conditions, privacy policy, and eSign agreement when creating a new account.
You will need to verify your account information after creating it. A code will be delivered to you via email to confirm your email. Once you complete verification of your email you will get a code via SMS to verify your phone. You may be asked to re-verify your account in some cases, such as if you are using a new device, if you haven't logged in for a while. If you do not receive the SMS for any reason, you will be able to resend a new code to your phone
You can upload documents in your account for your local office. Be sure that you have selected your filing office before uploading documents so that they get notified documents have been uploaded.
If you’re looking for an easier way to share documents, contact your office and ask them to send you a secure SMS that has a personalized link where you can share your documents directly to your tax return – no account necessary.
In order for you to be eligible for these services you must have an account set up. Once in your account, you can confirm your identity by completing your account profile in account settings. You must complete the SSN fields and save.
Your account can be authenticated after filing a return with us (whether this year's return or a prior year's). You will be able to authenticate with personal information. To speed things up, look for your "Document Access Code" a 16-digit code provided with your tax return information. If you do not have your access code, you will need to complete the “standard authentication”. In order for your account to be authenticated it must match the information on your tax return. Tip: Address information can be tricky so make sure it matches what you shared for your tax return.
You canfind information to contact your local office by looking for your set filing office. You’ll be able to call or book an appointment there. If you are chatting with us in yourMyJHAccount, you are speaking to our Client Care department, whowill be able to help you with any questions or help you get in touch with your office.
No. You only need a MyJH account if you are filing with assistance from a Tax Pro. If you use Jackson Hewitt Online, please log into that account for assistance.
Because trust, guarantees, convenience & money all matter
![Quick and easy tax prep with a MyJH Account (25) Quick and easy tax prep with a MyJH Account (25)](https://i0.wp.com/www.jacksonhewitt.com/siteassets/evergreen/brand-block/highlighter-swipe---dsk.png)
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TRUSTED GUARANTEES.
Be 100% certain about your money & your taxes, year after year.
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NATIONAL PRESENCE. LOCAL HEART.
We’re in your neighborhood & inside your favorite Walmart store.
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40+ years. 60+ million returns.
The kind of trusted expertise that comes with a lifetime of experience.